Senior Management And Quality
Rooney, Fin
Not just another quality tools book. I wish all senior managers would read this...Anyone who is interested in how quality is embedded in all aspects of business should get this book."
Holly Hickmanbr Director, Customer Quality, Constellium
In this original and practical book, Fin Rooney strips back the myths surrounding quality. He goes back to original principles in deciding what quality means, and then proceeds to show how it can have a pos...